Terms and Conditions of Use

1 Acceptance of Terms

These Terms and Conditions constitute a binding agreement between you ("User") and padubet ("Platform", "We") regarding the use of the padubet.run website and all services offered on it. This document should be read together with the Privacy Policy and Responsible Gambling Policy available on this website.

Continued use of the padubet website and services after any update to the terms constitutes acceptance of those changes. Users are therefore encouraged to check this page regularly to ensure they are always aware of the latest version of the terms.

These terms are drawn up in Malay as the official language and in English as an additional reference. Should there be any conflict between the two versions, the Malay version shall take precedence in matters relating to Malaysian users.

2 Account Eligibility and Registration

padubet services are only available to individuals who meet the following requirements at the time of registration and throughout the period of use:

• At least 21 years of age.
• A citizen or permanent resident of Malaysia, or an individual legally located in a country where access to online betting services is permitted.
• Not listed on the self-exclusion register of any active responsible gambling programme.
• Legally capable of entering into a binding agreement.
• Not registering using a false identity or on behalf of another party.

Each user is only allowed to hold one registered account. Registration of more than one account by the same individual — whether using different names, email addresses, mobile numbers or financial information — is prohibited. Violation of this condition will result in all related accounts being terminated and any balance or winnings may be forfeited.

3 Account Responsibilities

Users are fully responsible for all activity that takes place under their account. This includes all bets, deposits, withdrawals and other interactions with the padubet platform using your login credentials.

The password and login credentials for a padubet account are confidential and must not be shared with any third party, including family members. padubet will not and does not ask for your password via email, live chat or any other communication channel.

If you suspect your account has been accessed without authorisation or your password has been compromised, contact our support team immediately via live chat or email. Users must use a strong and unique password to protect their account.

4 Deposits, Withdrawals and Financial Transactions

All financial transactions on the padubet platform are handled through designated payment methods. Users acknowledge and agree to the following transaction policies:

• The minimum deposit amount for all methods is RM30.
• The minimum withdrawal amount is RM100.
• Withdrawal processing time is between 10 and 45 minutes after the request is approved.
• Available deposit and withdrawal methods are Touch 'n Go eWallet, DuitNow, online banking via FPX, and crypto assets including USDT, BTC and ETH.
• All transactions will be processed in Malaysian Ringgit (MYR), except for crypto assets which will be converted at the prevailing rate at the time of the transaction.

Users are responsible for ensuring that the bank account or e-wallet details registered are accurate and belong to themselves. padubet reserves the right to reject or delay any withdrawal that requires further verification relating to identity or source of funds.

Withdrawals may only be made to the same account or payment method used for the deposit, subject to the padubet account verification policy in force at that time.

5 Bonuses and Promotions

padubet offers various promotions from time to time. All bonuses and promotional offers are subject to the specific conditions stated alongside each relevant promotion, as well as these general Terms and Conditions.

A 100% welcome bonus of up to RM500 is given to new members based on their first deposit. The wagering requirement for this bonus is 10 times the value of the bonus received — that is, the bonus value must be wagered 10 times before any winnings from that bonus can be withdrawn.

• Example: Deposit RM100, receive a bonus of RM100, balance RM200. Wagering requirement: RM100 × 10 = RM1,000.
• Example: Deposit RM500 or more, receive a bonus of RM500 (maximum cap), balance RM1,700 (for a deposit of RM1,200). Wagering requirement: RM500 × 10 = RM5,000.

Users found to be abusing bonus offers — including opening multiple accounts to claim bonuses, systematically placing low-risk bets to meet wagering requirements, or engaging in any form of promotional fraud — will forfeit the bonus and all related winnings and may have their account terminated.

6 Prohibited Conduct

Users agree not to engage in any of the following activities while using the padubet platform:

• Registering an account using false information or impersonating another individual.
• Using automated software, bots, scripts or any other technical method to access or interact with the platform without authorisation.
• Committing payment fraud, misappropriating funds or engaging in any activity related to money laundering.
• Placing bets in coordination with other users or third parties to guarantee profit without genuine risk (matched betting that violates platform policy).
• Exploiting technical errors or system vulnerabilities discovered, rather than reporting them to padubet.
• Spreading offensive, threatening or harassing content directed at other users or padubet staff.
• Attempting to access restricted areas of the platform or attempting to breach padubet's security systems.

7 Intellectual Property

All content found on the padubet.run website, including but not limited to interface design, logos, graphics, text, software, trade mark names and game content, is the exclusive property of padubet or its relevant licensors.

Users are not permitted to copy, redistribute, modify, republish, publicly display or exploit any such content without prior written consent from padubet. Use of content for personal, non-commercial purposes is permitted subject to these terms.

8 Limitation of Liability

padubet provides its platform and services on an "as-is" basis without any express or implied warranty regarding continuous availability, freedom from errors or fitness for a particular purpose.

padubet will not be liable for any indirect, consequential, special, incidental or punitive loss arising from or related to the use of the platform, including loss of anticipated winnings, service disruption due to planned system maintenance, or technical failures beyond our control.

padubet's total liability to any user for any claim will not exceed the net deposit amount made by that user in the 30 days prior to the claim arising.

9 Account Suspension and Termination

padubet reserves the right to suspend, restrict or terminate a user's account at any time, with or without prior notice, where there is reasonable cause to do so. This includes:

• Suspicion or evidence of fraud or misuse of the platform.
• Breach of any clause in these Terms and Conditions.
• A request from the relevant authorities or compliance with legal regulations.
• Users who have self-enrolled in a responsible gambling self-exclusion programme.
• Account inactivity for a period specified by padubet's internal policy.

Users may also voluntarily close their account at any time by contacting our customer support team. Any legitimate remaining balance in the account will be returned in accordance with the standard withdrawal procedure once all relevant checks have been completed.

10 Changes to Terms and Conditions

padubet reserves the right to modify, add or remove any part of these Terms and Conditions at any time. Any material changes will be communicated to users via a notice on the website or by email at least 7 days before the changes take effect, except in cases requiring immediate action due to legal or security requirements.

Your continued use of the padubet platform after the date the changes take effect constitutes your agreement to the updated terms. If you do not agree with the new terms, you have the right to close your account before the changes take effect.

11 Governing Law and Jurisdiction

These Terms and Conditions are governed and interpreted in accordance with the laws applicable under padubet's international licence. However, for users in Malaysia, relevant local laws may also apply depending on the context of the transaction or dispute that arises.

Any dispute arising from or related to these Terms and Conditions shall first be resolved through good-faith negotiation between the user and padubet. If a resolution cannot be reached within 30 days, the dispute may be referred to arbitration or a mutually agreed dispute resolution body.

12 Contact Us

If you have any questions, concerns or complaints regarding these Terms and Conditions, or regarding any aspect of padubet's services, you may contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly from the padubet website, in Malay and English.
• Email: Send your enquiry to [email protected] and we will respond promptly.

Our support team is ready to help you understand any part of these terms and will provide clear explanations in Malay or English according to your preference.